Berkshire based training company, specialising in bespoke in-house training courses. UK wide coverage. Also offer psychometric testing to hiring companies and recruitment agencies....We provide bespoke training courses and management development programmes to companies in the private and public sector. We are also fully licensed by SHL/CEB to offer their full range of psychometric tests and personality profiling questionnaires. We are different because we deliver tailored training courses, which are aligned to the needs of our clients. Our business is organised in the following way: UK Limited company KSL Consulting established in 2005. Office location: Thatcham, Berkshire. Professionally qualified trainers located across the UK to give UK-wide training coverage. We sell to a wide range of clients, from small SME's to large, multi-national corporations. Our business spans the public and private sector. We predominantly operate in the UK, but also run training assignments across Europe.. Our staff are all professionally qualified, experienced trainers - most of whom are members of the Chartered Institute of Personnel and Development (CIPD). Our customer facing staff consist of two company Directors and twenty plus training consultants who deliver the training programmes to our clients. We are members of CIPD and we have a Belbin Accredited Director (Kim Larkins). KSL Training is also licensed to supply and administer SHL psychometric tests and Talent Q products. One-day telephone skills training course. Learn how to professionally handle customer-facing telephone calls. Includes telephone etiquette training, effective note taking and dealing with difficult customers and situations over the telephone. This is a public course, held in Reading, Berkshire. Dates on website. more infoOne-day management training course for first line managers or team leaders, who are new to people management. Improves communication skills, team leadership and delegation techniques in a highly practical training environment. This is a public course, held in Reading, Berkshire. Dates on website. more infoKSL Training offer a full range of psychometric tests with full consultancy support for our clients. We are an approved small business partner of SHL, fully licensed to supply and administer SHL tests. Psychometric testing is frequently used to screen candidates at second interview stage. KSL Training offers SHL Verbal and Numerical Reasoning Tests, as well as Personality Profiling Questionnaires, like the SHL OPQ and Talent Q Dimensions.Looking for a tailored training programme, which precisely fits your business needs? KSL training will work with you to create a well structured, practical training solution to fully meet the strategic needs of your business.